Order Tracking
When your order is shipped, our website will automatically send you an email with your tracking number for you to track your package. Below is the order tracking website:
https://www.17track.net/en
Preparation Time
It usually takes us 5-8 days to prepare for you scoop. This is because we want to ensure your order meets your expectations and also it takes time to produce the video.
Shipping & Delivery
Under normal customs clearance, most of the packages will be delivered within 7-15 days, with the majority arriving around 10 days.
Shipping is faster to regions with convenient international airport transport, and may take longer for remote or less accsesible areas.
Others
For your security, whenever you receive a new email from us, please make sure it's from our official email address to avoid any impersonation attempts. Do not click on any links in unfamiliar emails!